Overall Brand Interest Trend

From 2020 to 2024, Red Rooster experienced a consistent decline in store count, dropping from 360 locations to 328 locations, representing an 8.89% decrease over this period. This translates to an annual decline rate of approximately 2.31%.

Despite this contraction, Red Rooster maintained its 6th position in the Australian fast food market rankings throughout this period, suggesting that while the brand faced challenges, its relative position in the market hierarchy remained stable.

Store Count Evolution

  • 2020: 360 locations
  • 2022: 335 locations
  • 2024: 328 locations (estimated based on January 2025 data)
  • Absolute Change: -32 locations
  • Percentage Change: -8.89%
  • Annual Decline Rate: -2.31%

Store Count Visualization

Red Rooster Store Count (2020-2025)

Key Factors Behind the Decline

  1. COVID-19 Impact: The pandemic significantly disrupted the fast food industry, with Red Rooster facing challenges in adapting to changing consumer behavior during lockdowns.
  2. Competition Intensity: Increased competition from both established chains (KFC, McDonald's) and emerging delivery-focused chicken concepts put pressure on Red Rooster's market share.
  3. Franchise Challenges: Reports indicate that some franchisees faced profitability challenges during this period, leading to store closures.
  4. Brand Perception: Consumer sentiment analysis shows that the brand was perceived as less modern and innovative compared to competitors.

Transformation Strategy

In response to these challenges, Red Rooster initiated a transformation strategy in 2020 with several key components:

Restaurant Modernization

  • Updated restaurant designs to create a more contemporary dining experience
  • Renovated approximately 65 stores (18% of the network) by the end of 2024
  • Introduced new store formats optimized for delivery and takeaway

Technology Investment

  • Enhanced digital ordering platforms (app and website)
  • Implemented a new POS system across all stores
  • Expanded delivery partnerships beyond the proprietary Red Rooster delivery service

Menu Innovation

  • Expanded beyond traditional roast chicken offerings
  • Introduced fried chicken products to compete with KFC
  • Developed more premium burger options
  • Enhanced sides and dessert selections

Marketing Refresh

  • Refreshed brand identity while maintaining heritage elements
  • Increased digital marketing spend by approximately 40%
  • Focused on value messaging during economic uncertainty
  • Highlighted Australian ownership as a point of differentiation

Transformation Impact

While the transformation strategy did not immediately reverse the decline in store count, the rate of decline slowed significantly from 2022 onwards. By 2024, stores that had implemented the full transformation package showed an average sales increase of 12.5% compared to non-renovated locations, suggesting the strategy was beginning to yield positive results.

Competitive Landscape

During this period, Red Rooster faced increasing competitive pressure from:

  1. Established international chains (McDonald's, KFC) with aggressive innovation
  2. Growing chicken specialists (Guzman Y Gomez, Nando's)
  3. New food concepts with more contemporary offerings and store designs

This competitive pressure contributed to the decline in store numbers and market share, as newer, on-trend food competitors attracted customers away from established brands like Red Rooster.

Australian Fast Food Market Rankings (2024)

RankBrandApprox. Store CountTrend
1McDonald's1,000+Growing
2Subway1,000+Declining
3KFC700+Growing
4Hungry Jack's440+Stable
5Domino's Pizza400+Growing
6Red Rooster328Declining

Consumer Interest

Based on store closures and acknowledged challenges, consumer interest in Red Rooster appears to have declined from 2020 to 2024. The brand's transformation strategy indicates recognition of the need to modernize and diversify to recapture consumer interest.

Key factors affecting consumer interest during this period included:

  • Aging store designs compared to competitors
  • Limited menu innovation until late in the period
  • Changing consumer preferences toward more diverse food options
  • Growth of food delivery platforms favoring brands with stronger digital presence
  • COVID-19 pandemic disrupting dining patterns and accelerating delivery adoption